RIGHT-SELLING, NOT UP-SELLING
At Castlegar Kia, we believe in "right-selling" our customers, not up-selling them. We firmly believe in regular maintenance because a small investment in your vehicle on a regular basis will help prevent the need for costly repairs. We will never recommend or advise our customers to perform maintenance or repairs that are unnecessary.
When you speak to Steve Mota in our Service & Parts Department, you will always receive the facts about the condition of your vehicle. We stick to our estimates, which are competitive, and we never perform additional work without your permission. In short, we want you to feel comfortable in with our dealership, we want to offer value, and we want you to feel confident that we have your best interests in mind. Our Service Department has been recognized for its top-ranked customer satisfaction in Western Canada among Kia dealers. Steve and his team care for customers and will work hard to ensure you are happy.
REWARDS & BENEFITS
At Castlegar Kia, we offer some amazing additional benefits. In partnership with Kia Canada, we offer a Kia Member Rewards program. Each time you purchase parts, accessories or maintenance from Castlegar Kia or refer a customer, you accumulate points that you can redeem for future services and discounts, including toward a new vehicle purchase. Visit Kia Member Rewards for complete details or ask one of our advisors.
In addition, Castlegar Kia offers courtesy transportation when arranged at the time of your service appointment. Our clean, modern customer lounge is comfortable and features Wi-Fi and complimentary beverages
FACTORY-TRAINED TECHNICIANS
Our certified technicians are not only qualified to service Kia vehicles, but also all makes and models of cars, trucks, vans and SUVs in Castlegar and the West Kootenays. Based on their training and experience, our technicians are efficient, which saves our customers time and money. If you're looking for an automotive technician in Castlegar that can handle all types of automotive repairs and maintenance, we invite you to schedule a service appointment using our convenient online form.
SCHEDULE AN APPOINTMENT ONLINE
To book a service appointment online, click on the "Book Now" button below and complete the form. Once received, a member of our Service Department team will contact you to learn more about your vehicle's service needs and to confirm an appointment time. We look forward to meeting you and appreciate your business.
NEED A QUICK OIL CHANGE? NO APPOINTMENT NECESSARY.
We understand that most people are busy. So Castlegar Kia now offers quick and convenient oil changes performed by a certified technician. That means your vehicle, one of your largest investments, is in the hands of a professional. Also, we offer may additional perks and services not offered elsewhere, such as fluid top-ups and washing and vacuuming your vehicle. Choosing dealership service does not mean spending more money. It means getting much more for your money at Castlegar Kia than a quick-lube shop.